Privacy Policy

At Klassic Sound, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.klassicsound.com, and use our services, including purchasing products and services, and making payments via credit card or ACH.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our website, including:

a. Personal Information

Personal data you provide directly when:

  • Registering for an account or making purchases.
  • Submitting forms (e.g., for inquiries or support).
  • Signing up for newsletters, promotions, or events.

This information may include:

  • Contact details (name, email address, mailing address, phone number).
  • Payment information (credit card details, ACH information).
  • Order history and transaction details.

b. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities. This may include:

  • IP address, browser type, operating system.
  • Device identifiers and geolocation data (if enabled).
  • Usage data, such as the pages you visit, the time and date of access, and referral URLs.

c. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and actions over time.

You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process your orders, payments, and deliver services.
  • Communicate with you about your account, orders, or inquiries.
  • Improve and personalize your experience on our website.
  • Send you promotional offers, newsletters, or updates if you opt in.
  • Analyze website performance and improve content, design, and functionality.
  • Ensure the security of our website and prevent fraud.
  • Comply with legal obligations or respond to lawful requests.

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information with trusted third-party service providers for business operations, such as:

  • Payment processors (e.g., Stripe, PayPal) to process credit card and ACH transactions.
  • Shipping and fulfillment partners to deliver products and services to you.
  • Marketing platforms to send you promotional content, if you’ve subscribed.
  • Analytics services (e.g., Google Analytics) to help us understand website traffic and user behavior.

These third parties are bound by confidentiality agreements and are only permitted to use your information for the specific services they provide to us.

We may also disclose your information if required by law or in response to legal requests, such as court orders, subpoenas, or regulatory investigations.

4. Data Security

We are committed to safeguarding your personal data. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your information. These measures include:

  • SSL (Secure Sockets Layer) encryption for secure transmission of data.
  • PCI-DSS compliance for handling payment information.
  • Access controls and restricted data access to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Data Rights

You have certain rights regarding the personal information we hold about you. Depending on your location, these rights may include:

  • Access to the personal information we hold about you.
  • Correction of any inaccuracies in your personal data.
  • Deletion of your personal information (subject to legal obligations).
  • Restriction of our processing of your personal data.
  • Portability of your data to another service provider upon request.
  • Withdrawal of consent for specific uses of your information, such as marketing communications.

To exercise any of these rights, please contact us at IT@klassicsound.com. We will respond to your request within a reasonable timeframe.

6. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received information from a child under the age of 13, we will delete it immediately.

7. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to and stored in the United States, where our servers are located. By using our website, you consent to the transfer of your personal information to the U.S.

We comply with all applicable data protection laws for international data transfers.

8. Third-Party Websites

Our website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.